Quick answer
In Korea, call 112 for police, 119 for ambulance or fire, 1330 for tourist help and interpretation, and 1345 for immigration or visa questions.
If you are using a desktop, call this number from a Korean phone or mobile phone.
HELP IN KOREA
Korea Essential Phone Numbers & Official Websites
Police, ambulance, tourist help, immigration, airport, lost items, customs, K-ETA, and e-Arrival Card links for foreigners in Korea.
What do you need help with?
I need police help
112Crime, theft, violence, immediate danger.
경찰 도움이 필요합니다. 저는 외국인입니다.
I need an ambulance or fire help
119Ambulance, fire, rescue, urgent medical emergency.
구급차를 불러주세요. 응급상황입니다.
I need tourist help or interpretation
1330Travel information, interpretation, tourist complaint.
Call 1330External site opens in a new tab.
관광 통역 도움이 필요합니다. 1330에 연락해 주세요.
I have a visa or immigration question
1345Visa, stay, immigration, foreigner registration.
Call 1345External site opens in a new tab.
비자 또는 출입국 관련 상담이 필요합니다.
I lost something
182Lost wallet, phone, passport, or personal item.
Open Police Civil Service 24External site opens in a new tab.
Incheon Airport Lost & FoundExternal site opens in a new tab.
물건을 잃어버렸습니다. 분실물센터에 문의하고 싶습니다.
I need airport help
1577-2600Incheon Airport information, terminal help, and airport services.
Call Incheon AirportExternal site opens in a new tab.
인천공항 안내가 필요합니다.
I need customs information
Duty-free allowance, declaration, prohibited items, cash declaration.
Open Korea CustomsExternal site opens in a new tab.
세관 신고 또는 반입 물품 관련 문의가 필요합니다.
I need official entry websites
K-ETA, e-Arrival Card, and immigration e-service websites.
Open K-ETAExternal site opens in a new tab.
Open e-Arrival CardExternal site opens in a new tab.
Open Hi KoreaExternal site opens in a new tab.
공식 정부 웹사이트를 이용하고 싶습니다. 가짜 사이트인지 확인해 주세요.
Emergency numbers in Korea
| Situation | Number | Use this for | Button |
|---|---|---|---|
| Police | 112 | Crime, Theft, Violence, Immediate danger | |
| Ambulance / Fire | 119 | Ambulance, Fire, Rescue, Medical emergency | |
| 1330 Korea Travel Helpline | 1330 | Travel information, Tourist interpretation, Tourist complaints | |
| Immigration Contact Center | 1345 | Visa, Stay period, Immigration, Foreigner registration | |
| Infectious disease emergency | 1339 | Infectious disease, Health emergency guidance |
This page does not replace official emergency services.
Tourist help and interpretation: 1330
1330 is the Korea Travel Helpline for travel information, tourist interpretation, tourist complaints, and help finding official tourism information. It is not a replacement for police, ambulance, or fire services.
From overseas. +82-2-1330.
Open Tourist Complaint CenterExternal site opens in a new tab.
Immigration and visa help: 1345
1345 is the Immigration Contact Center for visa questions, stay period, foreigner registration, immigration office information, and immigration-related consultation.
Check the official website before relying on hours.
Open Hi KoreaExternal site opens in a new tab.
Incheon Airport help and lost items
Use 1577-2600 for terminal information, airport facilities, general airport help, lost item guidance, and airport services. From overseas, use +82-2-1577-2600.
| Office | Tel | Location | |
|---|---|---|---|
| Terminal 1 | 032-741-3110 / 032-741-3114 | lostnfound@biz.airport.kr | Terminal 1 B1 Lost and Found Office |
| Terminal 2 | 032-741-8988 / 032-741-8989 | lostnfound2@biz.airport.kr | Terminal 2 One-stop Public Service area |
Contact can differ by where the item was lost: airport terminal, aircraft, baggage, airport railroad, bus, customs zone, or duty-free area.
Lost items in Korea
For Korea lost and found searches, start with Police Civil Service 24. LOST112 was the National Police Agency lost and found system. In 2026, service notices say it is being integrated into Police Civil Service 24, so this page prioritizes Police Civil Service 24.
Open Police Civil Service 24External site opens in a new tab.
Korea Customs and declaration
Duty-free allowance
Confirm current traveler rules on the Korea Customs Service website before traveling.
Customs declaration
Confirm current traveler rules on the Korea Customs Service website before traveling.
Prohibited or restricted items
Confirm current traveler rules on the Korea Customs Service website before traveling.
Cash declaration
Confirm current traveler rules on the Korea Customs Service website before traveling.
Tax refund
Confirm current traveler rules on the Korea Customs Service website before traveling.
External site opens in a new tab.
Customs rules can change. Always confirm final rules on the Korea Customs Service website before traveling.
Official entry websites for Korea
Warning
Be careful with unofficial websites. K-ETA and e-Arrival Card should be accessed only through official Korean government websites. Do not enter payment information on unofficial e-Arrival Card websites.
K-ETA official website
Korea Electronic Travel Authorization. Use only the official website or official mobile app.
Open K-ETA official websiteExternal site opens in a new tab.
e-Arrival Card official website
Korea Electronic Arrival Card. No fee is required. Beware of fake sites that ask for payment.
Open e-Arrival Card official websiteExternal site opens in a new tab.
Hi Korea
Immigration e-services for foreigners living in or staying in Korea.
Open Hi KoreaExternal site opens in a new tab.
Korea Visa Portal
Visa information and application-related services.
Open Korea Visa PortalExternal site opens in a new tab.
Tourist complaints in Korea
For unfair charges, unfriendly service, tourism disputes, discrimination, interpretation issues, or tourist complaints, use 1330 or the Tourist Complaint Center.
Korean phrases to show in urgent situations
| Situation | Korean phrase | Copy |
|---|---|---|
| Police help | 경찰 도움이 필요합니다. 저는 외국인입니다. | |
| Ambulance | 구급차를 불러주세요. 응급상황입니다. | |
| Fire | 화재가 발생했습니다. 119에 신고해 주세요. | |
| Tourist interpretation | 관광 통역 도움이 필요합니다. 1330에 연락해 주세요. | |
| Immigration help | 비자 또는 출입국 관련 상담이 필요합니다. | |
| Lost passport | 여권을 잃어버렸습니다. 가까운 경찰서나 분실물센터를 알려주세요. | |
| Lost wallet | 지갑을 잃어버렸습니다. 분실물 신고를 하고 싶습니다. | |
| Airport help | 인천공항 안내가 필요합니다. | |
| Customs | 세관 신고 또는 반입 물품 관련 문의가 필요합니다. |
FAQ
What number should I call for police in Korea?
Call 112 for police help in Korea. Use it for crime, theft, violence, or immediate danger.
What number should I call for an ambulance in Korea?
Call 119 for an ambulance, fire, or rescue emergency.
What is 1330 in Korea?
1330 is the Korea Travel Helpline. It can help with travel information, tourist interpretation, and tourist complaints.
What is 1345 in Korea?
1345 is the Immigration Contact Center. Use it for visa, stay, immigration, and foreigner registration questions.
Where can I find lost items in Korea?
Use Police Civil Service 24 or ask the relevant lost and found office. For items lost at Incheon Airport, contact the Incheon Airport Lost and Found Office.
What is the official K-ETA website?
The official K-ETA website is https://www.k-eta.go.kr. Be careful with unofficial application websites.
Is Korea e-Arrival Card free?
The official Korea e-Arrival Card website does not charge a fee. Be careful with fake websites that ask for payment.
What website should I use for Korea customs information?
Use the Korea Customs Service official website for customs declaration, duty-free allowance, restricted items, and foreign currency declaration.
Official sources
VisitKorea
Open official sourceExternal site opens in a new tab.
Korea Immigration Service
Open official sourceExternal site opens in a new tab.
K-ETA
Open official sourceExternal site opens in a new tab.
e-Arrival Card
Open official sourceExternal site opens in a new tab.
Korea Customs Service
Open official sourceExternal site opens in a new tab.
Incheon International Airport
Open official sourceExternal site opens in a new tab.
Police Civil Service 24 / LOST112 notice
Open official sourceExternal site opens in a new tab.
ComeKR summarizes public information for travelers. Always confirm final rules, operating hours, and procedures on the official website before taking action.
Last updated: June 20, 2026.